Why You Shouldn't Call Volunteers "Volunteers"

Ever heard this, "I don't know.  You'll need to ask a staff member.  I'm just a volunteer."

The word "volunteer" tends to create a lower level of ownership.  Instead, consider using words like "ministry partner" or "team member" to identify volunteers.  You will see their ownership of the ministry increase.

What do you call "volunteers?"

Take the Details Test

Excellence is simply doing the small details well.  Take this test and see how your Children's Ministry is functioning in this area.  The good news is taking care of details is something that can be learned.  No matter what your score is you can improve if you are intentional.
  • Are all the lights currently working in your children's area?
    • Yes - 3 points
    • No - 0 points
  • Were there any typos on screen or in print last week?
    • Yes - 0 points
    • No - 3 points
  • If you promised to take care of something for one of your volunteers or a parent in the last month, did you follow through and do it?
    • Yes - 3 points
    • No - 0 points
  • Were all phone calls returned within 48 hours last week?
    • Yes - 3 points
    • No - 0 points
  • Did you respond to emails from volunteers and parents within 48 hours last week?
    • Yes - 3 points
    • No - 0 points
  • Did you communicate any necessary details to volunteers or parents in a timely manner this month?
    • Yes - 3 points
    • No - 0 points
  • Did you provide your volunteers with their lesson plans in a timely manner this month?
    • Yes - 3 points
    • No - 0 points
  • Are there any places on the walls that need touched up with paint?
    • Yes - 0 points
    • No - 3 points
  • Do you currently have any stains or spills in the carpet?
    • Yes - 0 points
    • No - 3 points
  • Are your brochure holders currently filled?
    • Yes - 3 points
    • No - 0 points
  • Do you notice trash on the ground and pick it up when you are walking in your children's area?
    • Yes - 3 points
    • No - 0 points
  • Do you notice when a check-in or check-out line is backing up in an area and do something about it?
    • Yes - 3 points
    • No - 0 points
  • Do you notice when signage needs to be updated or changed?
    • Yes - 3 points
    • No - 0 points
  • How would you rate the cleanliness of your rooms?
    • Very clean - 3 points
    • Somewhat clean - 2 points
    • Not so clean - 0 points 
Scores
39 to 42 points - Very detailed
30 to 38 points - Somewhat detailed
21 to 29 points - Send in the reinforcements
20 points and under - Code Red! 

One Simple Nursery Tweak That Works Wonders

Ever face this situation in your nursery?  A child in your care is crying continuously.   You want to page the parents, but you're not sure if you should.  You don't want to pull them out of the adult service, but at the same time you don't want the child to be unhappy or distressed.  You also don't know if the parents will be unhappy if you page them or unhappy if you don't page them.

You can end the guessing game with this one simple tweak.

When parents drop off their child in the nursery, ask them this one simple question.

"If your child starts crying, how long do you want us to let him/her cry before we page you?"

Make a note and "taa daa".  You know exactly how long to let the child cry before paging the parents.  This will put parents (and you) at ease.  

Volunteerism in America...See How Your State Ranks

Volunteering in America released a very helpful, state-by-state report about volunteerism.  You can see the stats on your state below.
Volunteerism in America

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