Showing posts with label how to build a volunteer team. Show all posts
Showing posts with label how to build a volunteer team. Show all posts

The Proven Way to Build a Great Volunteer Team

There is no “pixie dust” when it comes to building a dynamic volunteer team. I believe the number one way to build your team is personally inviting people... one at a time...week in and week out.  Approaching people...putting your arm around them...and inviting them to join your team.

A survey was done to find out the top 10 reasons why people volunteer. Here are the results.

10. External forces –pressure from an outside group or need

9. Boredom – have a lot of free time on their hands

8. Guilt – guilt is placed upon the person causing them to volunteer

7. Experience – looking for experience (an example would be someone who is studying to be a school teacher and wants experience working with kids)

6. Social needs – respond to a social need such as hunger or homelessness, etc.

5. Spiritual reasons – believe it will make them closer to God

4. Out of gratitude - way to show thankfulness

3. Personal connection – personally connected to the need (an example would be someone volunteering in a cancer fundraiser who has a friend with cancer)

2. Compelling need – natural disaster, social injustice, etc.

1. Someone personally asks them – a personal invitation from someone

Notice the number one reason people volunteer.  87-93% of people volunteer because someone personally asked them to.

That’s how Jesus built His team.  Look what it says in Matthew 9.

“As Jesus was walking along, He saw a man named Matthew sitting at his tax collector’s booth. ‘Follow Me and be My disciple,’ Jesus said to him.  So Matthew got up and followed Him.”

And when you invite people to join your team, it’s vital to pray for divine appointments.  Look with me at the story of Phillip and the Ethiopian Eunuch.

“As for Philip, an angel of the Lord said to him, ‘Go south down the desert road that runs from Jerusalem to Gaza.’  So he started out, and he met the treasurer of Ethiopia, a eunuch of great authority under the Kandake, the queen of Ethiopia.  The eunuch had gone to Jerusalem to worship, and he was now returning.  Seated in his carriage, he was reading aloud from the book of the prophet Isaiah.  The Holy Spirit said to Philip, ‘Go over and walk along beside the carriage.’’  Philip ran over and heard the man reading from the prophet Isaiah. Philip asked, ‘Do you understand what you are reading?’  The man replied, ‘How can I, unless someone instructs me?’  And he urged Philip to come up into the carriage and sit with him.  The passage of Scripture he had been reading was this: ‘He was led like a sheep to the slaughter.  And as a lamb is silent before the shearers he did not open his mouth.  He was humiliated and received no justice.  Who can speak of his descendants?  For his life was taken from the earth.’  The eunuch asked Philip, ‘Tell me, was the prophet talking about himself or someone else?’  So beginning with this same Scripture, Philip told him the Good News about Jesus.  As they rode along, they came to some water, and the eunuch said, ‘Look!  There’s some water!  Why can’t I be baptized?’  He ordered the carriage to stop, and they went down into the water, and Philip baptized him.”
Acts 8:26-38
  
This was a divine appointment.  God had already been preparing Phillip.  And I believe He is preparing divine appointments for you as well and He will lead you to them if you will ask Him. 

Dan had been attending our church for over a year but was not serving anywhere.  We noticed him as he dropped off his kids each week.  One weekend before people started arriving, we prayed for a divine appointment for a serving opportunity we had available.  Later, as we saw Dan checking in his kids, we sensed he was the one God was preparing for this role.  We approached him and shared the service opportunity that was available.  He immediately teared up and told us God had been dealing with him about serving in the very role we were talking to him about.  He had asked God to send someone to ask him if this was His will.  We were the answer to his prayer and of course he said “yes.”  He is still serving faithfully in this role.  That’s what we need when we ask people to serve. Divine appointments.  Ask God and He’ll arrange them for you. 
 
We’ve all heard the statement, “The journey of 1,000 miles begins with one step."  I would propose that the journey of 1,000 volunteers begins with asking 1 person to volunteer.  In the ministry I Iead, we started 8 years ago with 300 people serving and today over 2,600 are serving.  The vast majority of these people have joined our team because someone personally asked them.  We didn’t sit down and say, “We’re going to build a team of 2,600 volunteers.”  We simply went and found one person and asked them to join our team.  And then we went and found another person and asked them to join our team.  We did this consistently...week in and week out.  After years of doing this, we looked up and we had 2,600 of those “one” volunteers.  Great volunteer teams are constructed one person at a time.  If you will consistently make the personal asks, you can grow your team.

This is an excerpt from chapter 2 of my new book - If Disney Ran Your Children's Ministry.  You can get this and other great ideas that will help you build the children's ministry you've always dreamed about at kidminmouse.com

10 of the Biggest Complaints You'll Hear About Children's Ministry...and How to Fix Them

Complaints.  If you're in children's ministry, you will hear them. 

But how you view the complaints can make a huge difference for your ministry.  If you look at complaints as a gift that someone is giving you to help make the ministry better, it changes your perspective. 

Complaints...no matter how far out there they may seem,  usually contain some level of truth and your ministry can use them to improve.

Here's 10 complaints you may hear at times in children's ministry and how you can use them to make your ministry better.

It's boring.
If a child complains that the ministry is boring...it's probably because it is.  When you hear this, check the energy and excitement level of your ministry.  You may need to infuse some fresh life and energy.

Sit down with a group of kids and ask them what's boring.  Is it the music?  The lesson?  The videos?  The games?  It may be time to change up your format, curriculum, music or approach.  In our upcoming book, If Disney Ran Your Children's Ministry, we dedicate an entire chapter to capturing kid's attention and making church a fun, exciting experience.  

My child doesn't learn anything.
This complaint comes when parents ask their child what they learned and simply get a shrug or "about God" answer.  The solution is to focus your teaching on one key truth for the month.  Have the kids repeat that truth with you at least 6 times each week.  When you hear something once, you only remember 10% of it.  When you hear something 6 times, your retention rate goes up to 90%. 

Then make sure you're sending home a take home page that shows parents what their child learned that day and provides follow-up questions.

My child doesn't have any friends.
Normally this complaint originates from a child who is shy or withdrawn.  Provide opportunities for kids to talk and connect throughout your class time by using icebreakers and other activities that get kids talking and sharing about themselves.  Also place kids in the same small group or classroom each week so they can build relationships.

It's not deep enough.  
This usually comes from a parent who wants to make sure their child has a solid knowledge and understanding of the Bible.  And that's a good thing.  And that doesn't mean you have to sacrifice fun and games to help kids get a solid grasp of God's Word.

Make sure every game, activity, song, etc. is helping teach God's Word.  Everything that happens in the class should point kids to the Bible.

It's also important to have a clear teaching pathway that maps out for parents what their kids will be learning while they are in your ministry.  Showing parents a clear scope and sequence up front will give them confidence in what their child will be learning.

Also help parents understand that "deep" is not only head knowledge, but application as well.  Going deeper means living out what you are learning. 

I already heard that story before.
I remember as a child complaining about this once myself during a Bible lesson.  The reason I remember is because I got in trouble for saying it and was removed from the classroom.  Hey...what can I say...I needed a fresh take on it. 

Keep a list of Bible stories you've taught and don't repeat the same story more than once in a 3 year period (of course...this doesn't include the story of the cross).  By doing this, you'll give kids a broader view of the many, many incredible, true stories found in the Bible.  Better to share that unique, not-as-well-known story than sharing David and Goliath for the 5th time.

There's not enough volunteers.
This complaint will come from all angles.  From other volunteers who are stressed out because they're trying to manage a large class with little help.  From parents who look into a room that has 30 preschoolers and 2 adults.  From an elementary volunteer who has a "small" group of 20 kids.

Volunteers are what makes children's ministry happen.  There is no children's ministry without them.  The simple solution is to build a solid team of volunteers.  I say simple...but it's every ministry's greatest challenge.  But it can be done.  In this post, I share 10 secrets to building a dynamic volunteer team.  We've used these steps to build a team of over 2,600 children's ministry volunteers at our church.  (BTW - we still need a lot more and always will)

It's too babyish. 
This complaint usually comes from older kids who are not being targeted.  When you have a class of kids who are different ages, don't make the mistake of targeting the youngest kids in the room.  When you do this, the older kids will tune out.  Always target the oldest child in the room.  If you have a group of 1-5th graders, make sure the music, lesson, games and activities are geared to hit a 5th grader.  With children, cool rolls downhill.  I talk more about this here.

My baby's diaper didn't get changed.
No parents like to pick up their child and find their diaper is wet.  Make sure you have a plan for your nursery volunteers to check babies' diapers during the service and make sure they are all changed at pick-up time.  It's also a great idea to have stickers that say "I was changed" to place on the diapers.

We never know what's going on.
This complaint is due to lack of communication.  Use many different avenues to communicate with parents.  A parent Facebook page, emails, texts, take home pages and phone calls are just a few of the methods you can use.  Find a good balance though...bombard them and you'll hear the opposite complaint.  Create too much noise and it will get drowned out.

My child hasn't connected with any of the volunteers. 
It's hard for a volunteer to effectively connect with more than 8 kids by himself or herself.  Make sure your volunteer ratios are conducive to volunteers getting to know the kids.  Here are the ratios we follow. 

You can also be intentional about providing icebreakers and activities that allow the volunteers to talk with and get to know the kids. 

Ask volunteers to also be intentional about hanging out with kids during the pre-service time and building relationships with them.  You can also have kids write down their prayer requests each week and then have the volunteers take the requests home to pray for them during the week.

Okay.  The floor is yours.  What other complaints have you heard about children's ministry?  What are some other ways you fix the complaints mentioned above?  We'd love to hear your thoughts and ideas in the comment section below. 

Children's Pastor's Conference (Notes from the 2 Sessions I Taught)







I taught 2 sessions last week at CPC in Orlando.  Here are the notes.

How to Build a Volunteer Team (video)

In this short video, I share some keys to building a great volunteer team.  We've seen it work...we've added over 1,200 new volunteers to our team in the last 4 years.

These are principles that any ministry can use, no matter your size or situation, to build a thriving team.

What NOT to Do When You Are Desperate for Volunteers

I know.  You need more volunteers.  So do I.  And we always will.  Building a volunteer team is a never-ending process.  Especially if you are growing.

Do things ever to the point where you are desperate for volunteers?  You wonder if you'll be able to open all the classrooms when the weekend rolls around?  You're not alone....we've all been there.

When you are desperate the natural bent is to resort to desperate measures.  But when you take desperate measures, you only make things worse.

Here are 5 things NOT to do when you are desperate for volunteers.  They may seem like quick fixes, but they will only hurt your team building efforts in the long run.

Don't use the words "need" or "help."  You may be desperate...but don't appear desperate.  People are not drawn to desperation.  They are drawn to vision.

Do not rely on bulletin ads.  Bulletin ads rarely bring the people you need and again make you appear desperate.

Do not ask the Pastor to make a tearful plea from the pulpit.  It's your job to build your volunteer team.  Do not put your Pastor in this awkward position.

Do not require parents to serve.  People should serve because they are called not because they are required.

Do not place people where they are not gifted.  Do not throw people into rooms just because you need a warm body in the room.  If you don't take the time to place people in their sweet spot, they will burn out and quit.

Bottom line.  The proven way to build a volunteer team is 1-1 asks.  I know you were hoping for a quick miracle fix...but there isn't one.  It takes hard work.  Personally asking people week in and week out to join your team.

In the last 4 years, we have added over 1,200 volunteers to our team.  They didn't come through desperate measures...though we have sometimes been desperate.  They came through 1-1 asks.  Try it.  It works.